Delivery Times during Covid-19
Delivery Times due to the current Covid-19 Situation
Royal Mail ARE! taking LONGER THAN NORMAL to deliver some packages....
!! only use 1st class post if you have plenty of time before the event date !!
We recommend Special Delivery if you need them within the next 3 days but 1st class for some area's are taking a lot longer.
We CAN NOT issue refunds for delayed deliveries as these are Personalised and Custom made just for you. The order will arrive at some point.
We REALLY recommend Special Next Day Delivery (which are fully tracked) if the event is within the next few days.
When posted by First Class Post we have no idea when they will arrive, it could be 1 or 2 days it could take up to 10 days we simply do not know.
CURRENTLY SPECIAL DELIVERY NEXT DAY IS GUARANTEED BY 4PM
We CAN NOT issue refunds for delayed deliveries due to the current
Covid-19 conditions and due to the nature of our custom made products.