Delivery Times during Covid-19
Delivery Times due to the current Covid-19 Situation
Royal Mail 1st class:- Estimated 2 / 6 days
(only use 1st class post if you have plenty of time before the event date)
Royal Mail Special Delivery:- Next Day (excluding Sunday / Bank Holidays)
(Applies to order in by 11am with a good to use photo)
- Hermes Next Day (not guaranteed)
(Applies to orders in by 9am with a good to use photo)
- Royal Mail Tracked 24
(usually the next day but not guaranteed)
We DO NOT issue refunds or accept returns for delayed deliveries as these are Custom made and personalised just for you, not resalable.
Posting by 1st Class ?:- we can not say when the order will arrive, it could be 1 or 2 days it could take over 10 days, we simply do not know, sorry.
We recommend using a Tracked service where possible. eg Special Delivery / Tracked 24 or Hermes Next Day