Arrived promptly, disappointed in the round cut out eyeholes and also head a little too big. Should probably have read and done more research as it’s the first time doing anything like this. Needed more info up front, or just didn’t see it? Excitement turned to disappointment, a learning experience
Dear valued customer,
Thank you for your feedback on our Personalised Face Mask. We apologize for any disappointment you experienced with the round cut out eyeholes and sizing. We are constantly looking for ways to improve our products and will take your comments into consideration. In the future, we will make sure to provide more information upfront to ensure a better experience for our customers. We hope you can see this as a learning experience and give us another chance to make it right for you.
Best regards,
The UKPartyMask Team
Brilliant just what I wanted
Thank you for your positive feedback! We're so happy to hear that our Personalised Face Mask met your expectations. Let us know if you need anything else in the future. Have a great day!
Swift delivery, excellent quality. Good price, great communication throughout..
Thank you for your kind words! We are thrilled to hear that you had a great experience with our personalised face mask. We pride ourselves on providing swift delivery and excellent quality products at a good price. Thank you for choosing us and we look forward to serving you again in the future.
I ordered a personalised bunting banner and facemasks with eye cut outs on sticks with just two days to go to my special event. It was one of the view places I could find such a quick turnaround but I was delighted to receive the product on time (Royal Mail 24 hours tracked, ordered Thursday PM arrived Saturday AM). And even more delighted with the quality, the image had been made sharper and the card it was printed on was thick and glossy. Really pleased all round and oh, the WhatsApp confirmation service is a genius, I asked them on the Friday morning to change the colour on the hats and it was no problem! Really impressed and pleased with this company- would definitely recommend :-) Banner + face masks went down a storm!
Hi there! Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you had a great experience with our service and products. We always strive to provide a quick turnaround and high-quality items for our customers. We're glad that you were happy with the personalised bunting banner and face masks with eye cutouts. Our team works hard to ensure that our products are of the best quality. We're also happy to hear that you found our WhatsApp confirmation service to be helpful. We're always here to accommodate any changes or requests. Thank you for recommending us, we truly appreciate it. All the best!
Exceptional service received from placing an order to a prompt delivery.
Hi there! Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fabulous experience with our personalised face masks and that our service was exceptional. We strive to provide prompt delivery and we are happy to know that we were able to meet your expectations. Thank you for choosing us for your face mask needs. Have a great day!
I was looking for a shop that can create a movie character mask for my company's Gala Night, with a movie character theme. I was so desperate as I could not find any shops that can personalize a character I want (The angel of Death from Hellboy 2). I stumbled upon the UKpartymask website from Google and thought to try. I had very low expectation, that I actually had a back up plan to create the mask myself. But the mask arrived and it blew my mind!!! The masks are perfect! And the masks were also cut to perfection, following the character's face. It is so amazing that I don't need a back up plan now. I can't wait to scare everyone at our Gala night!
Hi there!
Thank you so much for your amazing review! We're thrilled to hear that our personalised face masks exceeded your expectations and were a perfect fit for your company's Gala Night. We take pride in creating unique and high-quality masks, and we're glad to have been able to bring your movie character theme to life. We hope you have a fantastic time scaring everyone at the event! Thank you for choosing UKpartymask.
Best regards,
Steve at UKpartymasks
Delivered very quickly & are great quality
Dear Wendy,
Thank you for taking the time to leave a review for our Photo Face Mask Self Cut Kits. We are thrilled to hear that you are enjoying the product and that it was delivered quickly. We take pride in providing high-quality items, so it's great to know that you are satisfied with your purchase. If you have any further comments or suggestions, please don't hesitate to reach out to us. We value your feedback and hope to see you again soon.
Best regards,
Steve
Had Read the previous reviews and picked to have face printed with sticks. These arrived swiftly and great quality !
Would definitely recommend and use again
Hello there! Thank you so much for taking the time to leave such a glowing review for our Personalised Face Masks. We're delighted to hear that you found them to be great quality and that our speedy delivery met your expectations. We're also happy to hear that our face printing option with sticks was a hit. We really appreciate your recommendation and look forward to serving you again in the future. Have a wonderful day!
So happy with the masks. Quality was so good and arrived so quickly. Will definitely use again and recommend to friends.
We’re delighted to hear your review! It’s fantastic that you loved the quality and speed of delivery of your masks. We’re thrilled you’ll be back and recommending us to friends. Thank you for your kind words!
Great service from point of query to receipt! Quick to respond, easy order process, great quality. Definitely recommend and would use again x
We're so glad you had a fantastic experience! It's wonderful to hear that our service and product exceeded your expectations. Your kind words mean a lot to us. Thank you for choosing us and for the glowing recommendation! We hope to see you again soon.
Quick delivery and I was kept well informed throughout. Good quality masks too, they went down a treat!
Absolutely thrilled to hear you were happy with your order! We strive to provide fast, reliable delivery and keep our customers informed every step of the way. We're also delighted that you found the masks to be of good quality and that they were a hit! Thank you for your kind words and for choosing us.
Ordered these masks very(!!) last minute and they arrived in time. Perfect hilarious hen costume sorted! Thank you!!
Dear Nina,
Thank you so much for your fantastic review! We're thrilled to hear that the masks arrived in time and helped create the perfect hilarious hen costume.
Last-minute planning can be stressful, so we're delighted we could help make the hen party a success.
If you'd like to share any photos of the costumes in action, we'd love to see them!
Thanks again for choosing us!
Sincerely,
The UKPartyMasks Team
Fantastic product, quick delivery - great service. Very happy
We're so glad you're happy with your purchase! Thank you for your review.
Best,
The UKPartymasks Team
Amazing and fast service! Absolutely love them and their quality
We appreciate you loving our fast service and high-quality products! It makes our day to know you're happy.
Bride and Groom party masks. So easy to order, quick response to my questions and super fast delivery. Whats not to love. Excellent Thank you
We're so happy you love the masks! We strive to provide excellent customer service and fast delivery. Thank you for your fantastic review!
Great service, I ordered and had a sample of my masks worth in half an hour and they were dispatched the same day. I used an older photo and they managed to get it perfect! Will 100% use again
Dear Laura,
We're absolutely thrilled with your review! Hearing that you received a sample of your masks within half an hour and had them dispatched the same day is fantastic. Our team works hard to ensure a speedy and efficient service, and we're so glad they could work their magic on your older photo!
It makes our day knowing you'll be using UKPartyMasks again - we can't wait to help you celebrate future events in style!
Thanks again for choosing UKPartyMasks!
Sincerely,
The UKPartyMasks Team
Great communication. Quick service
Dear Marie,
That's fantastic to hear! We strive to provide excellent customer care and fast service, so your feedback is much appreciated.
Thanks for choosing us!
Sincerely,
The Celebration Face Masks Team
Excellent quality face masks, super fast delivery.
Very pleased with my purchase. I will definitely order again.
Dear Jo,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're loving the excellent quality of our Celebration Face Masks and that you received them super fast.
We put a lot of care into making sure our masks are both comfortable and stylish, so it means a lot to know you're pleased with your purchase. We'd love to see you celebrate again soon – be sure to check out our wide variety of designs for any upcoming occasion!
Thanks again for choosing Celebration Face Masks!
Sincerely,
The UKPartyMasks Face Masks Team
The quality of the masks is very good anc the shipment is very fast!
Wow, a perfect score! We appreciate you recognizing our fast shipping and top-notch masks. We're thrilled you're happy!
Brilliant masks.
Good communication.
Very happy 😃
We love hearing you're happy Fantastic masks and good communication are what we aim for! Thanks for your review!
Absolutely brilliant not sure how’s she’s gunna react though
Glad you think so! Let's just say she won't forget it anytime soon.
The UKPartyMasks Team!
Fast delivery, really good quality images. Very happy!
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the fast delivery and the quality of the images. Your satisfaction is our top priority, and we look forward to serving you again in the future! The UKPartyMasks Team ⭐⭐⭐⭐⭐
Fast turnaround
Thank you for your feedback! We're glad to hear you were satisfied with our fast turnaround. We look forward to serving you again!
Great quality mask, delivery was really fast and communication was great! Would definitely recommend and will be using them again!
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our mask and appreciated our speedy delivery and communication. Your kind words mean the world to us. We look forward to serving you again soon. Thanks for recommending us! The UKPartyMasks Team!
Absolutely amazing quality, great for 30th birthday party full of laughs! Thanks so much
You're welcome! I'm so thrilled to hear it helped make the 30th birthday party a blast! The UKPartyMasks Team!